Uncle Howie's Pizza at 800 East Lugonia Avenue a, Redlands, California.

The Pizza is wonderful. Love it. It's our favorite pizza in Redlands, but we do have a few complaints as well. Soda is cheap. There should always be free refills, but they charge more for a refill than just buying a new fountain drink at McDonalds or a convenience store. So, we get our pizza to go for that reason. The sandwiches are dry and not very good. But my biggest complaint is from a few days ago. THEY made a mistake on our pizza. By the time my Dad picked up the pizza (they don't deliver), we were ravenous. While my Mom called to request a new pizza because of the mistaken topping (that I hate...pineapple) that was over the whole pizza instead of black olives, my grandma and Dad began eating some of it because they thought Uncle Howie's would not require we bring the pizza with the mistake back (like other pizza places do...If it's their mistake, they accept it and offer a free pizza, as it should be for good customer service). But they did require the pizza be returned so my Mom took back what was remaining. She apologized that some of our family ate some of the pizza because we didn't think they would require we bring it back. One of the employees-Mom didn't get the name but could describe her-spoke very rudely to my Mom and Dad about eating almost half of the pizza that THEY messed up! The employee said they should not have had to make us a new pizza the same size since we ate some of it! The crazy thing is, it was THEIR mistake! AND, what are they going to do with the pizza?! They are going to throw it away! So in what way did we wrong them?! Sadly, they lost a very good customer family. We brought friends and family to Uncle Howie's pizza EVERY TIME we got visitors. We will be finding a new pizza place now because of how that employee treated my Mom and humiliated her.